1. ISO Standards and Quality Systems Learn how to implement and audit international ISO standards such as ISO 9001, ISO 14001, and ISO 45001. 2. Total Quality Management (TQM) Master the principles of continuous improvement, customer satisfaction, and organizational excellence. 3. Lean Management and Continuous Improvement Develop the skills to eliminate waste, optimize processes, and drive operational efficiency. 4. Six Sigma – Green Belt Certification Gain the knowledge and tools to analyze data, reduce variation, and improve quality performance. 5. Quality Assurance and Quality Control (QA/QC) Understand QA/QC systems, inspection techniques, and quality documentation in industrial environments. 6. ISO 9001:2015 Internal Auditor Course Learn how to plan, conduct, and report internal audits in accordance with ISO 9001 standards. 7. Risk-Based Thinking in Quality Management Apply proactive methods to identify, assess, and control risks that impact quality objectives. 8. Statistical Process Control (SPC) and Data Analysis Use data-driven techniques to monitor, control, and improve process performance. 9. Customer Satisfaction and Service Quality Explore tools and metrics to measure and enhance customer experience and loyalty. 10. Excellence Models and Organizational Assessment Understand EFQM and other excellence frameworks to evaluate and enhance organizational performance. 11. Quality Leadership and Strategic Planning Develop leadership skills to drive a culture of quality and align quality goals with business strategy. 12. Environmental and Sustainability Management Integrate environmental responsibility and sustainability into your quality management system.
